New: Estate Planning Glossary — plain-English definitions for every key term.

View the Glossary

Relationships built on trust

+01925 859 622

01925 859 622

  • 09:00 - 17:00

    Monday to Friday

  • Unit 7, Olympic Park

    Warrington, Cheshire, WA2 0YL

ID & Proof of Address Compliance | TrustDocs

Important: You cannot use one form of identification for both name and address. For example, if you provide your driving licence as proof of name, you must provide a separate document — such as a utility bill — as proof of address.

Proof of Name

One document required

  • Current signed passport
  • Original birth certificate (UK, issued within 12 months of birth)
  • EEA member state identity card
  • Current UK or EEA photocard driving licence
  • Full old-style driving licence
  • Photographic CIS4 card (self-employed construction)
  • Benefit book or original notification letter from Benefits Agency
  • Firearms or shotgun certificate
  • Home Office residence permit (EEA nationals)
  • National identity card with photograph

Proof of Address

One document required

  • Utility bill (gas, electric, satellite TV, landline) — within 3 months
  • Council tax bill for the current year
  • Current UK driving licence (if not used for name)
  • Bank, building society or credit union statement — within 3 months
  • Original mortgage statement from the last full year
  • Solicitor's letter confirming recent house purchase — within 3 months
  • Council or housing association rent card or tenancy agreement
  • Benefits Agency notification letter (if not used for name)
  • HMRC self-assessment letter or tax demand (current financial year)
  • Electoral Register entry
  • NHS Medical card or GP registration confirmation

Struggling to obtain ID or Proof of Address?

We can carry out an electronic search for just £10 per person. Please speak to your case handler to arrange this.

Solicitor Requirements — Document Format

To comply with solicitor requirements, all documentation must be presented as a clear, full-page PDF.

Approved Proof of Address
passport poa
If there’s any uncertainty or if you need further clarification, our team is always ready to assist. By adhering to these guidelines, we can ensure swift and efficient service for all our clients. We appreciate your dedication and cooperation.